In its continued efforts to do a better job of keeping its customers informed about the potential for Public Safety Power Shutoffs (PSPS) amidst high fire thread conditions, Pacific Gas & Electric officials have unveiled additional resources to help customers stay informed.
Those resources include:
- Refining customer notifications to provide better information about when power will be turned off and back on.
- Providing Address Alerts, which allow customers and non-account holders to receive notifications about PSPS events for any address they care about.
- Continuing to expand the network of event-ready, ADA-accessible indoor Community Resource Center sites, which include basic medical equipment charging, device charging, Wi-Fi and other amenities.
- Expanding meal replacement resources from local food banks to cover every county likely to be impacted by a PSPS event. A combination of perishable and nonperishable food will be available up until three days after restoration from a PSPS event.
- Providing customers who depend on well water pumps and live in high fire-threat areas with rebates for purchasing a qualified portable power generator through the Generator Rebate Program.
- Helping communities plan and implement their own electric microgrid through the Community Microgrid Enablement Program.
PG&E officials continue to indicate that they would deploy backup diesel power generators at the Alto Substation on Roque Moraes to provide backup power to those impacted by a PSPS, BUT they cannot do so for those businesses and homes located within the High-Fire-Threat District, as determined by the California Public Utilities Commission.