For nearly two weeks, AT&T Wireless and mobile phone users in downtown Mill Valley have been greeted by an unexpected “No Service” signal, impacting hundreds of business owners, employees, residents and visitors. AT&T Customer Care officials said today that there are aware of the issue, citing a “degraded tower” in the Buena Vista Avenue area. 

AT&T officials encouraged customers to use its Mark the Spot app to indicate service outages and register complaint. Many customers have already done just that, officials said, but there is no scheduled resolution date at this time.

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